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Call Handling

Innovative technology and professionalism

Communication is a key element for your company. Many businesses are heavily dependent on their telephone function. The initial call is a crucial one. This will help to form the caller’s first impression of your organisation’s reliability, efficiency and standing.

call handling

digital dictation
support service
call handling solution

We balance the perfect mix of technology and people skills to ensure that your calls are being handled in the manner required for your business. Cost savings are inevitable, but there are other reasons that can improve your service that make Dictasol call handling the perfect solution for you.

Peaks in demand can cause constant operational pressure and unwanted stress. Dictasol offers out of hours calls on a 24/7 level. With this level of service opening hours could treble.

We understand that your core business is not to run a call centre. By handing this support service to us you can dedicate more time to focus on your core business functions.

Our Call Handling solution includes:
dictasol Pre-sales enquiries
dictasol Product ordering
dictasol Product support
dictasol Outbound telesales
dictasol Customer feedback
dictasol Virtual reception
dictasol Full range of overflow telephony services

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